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Changes in the way that health care is delivered during this pandemic are needed to reduce staff exposure to ill persons, preserve personal protective equipment (PPE), and minimize the impact of patient surges on facilities. Healthcare systems have had to adjust the way they triage, evaluate, and care for patients using methods that do not rely on in-person services. Telehealth services from Freedom Recovery help provide necessary care to patients while minimizing the transmission risk of SARS-CoV-2, the virus that causes COVID-19, to healthcare personnel (HCP) and patients.


While telehealth technology and its use are not new, widespread adoption among HCP and patients beyond simple telephone correspondence has been relatively slow. Before the COVID-19 pandemic, trends show some increased interest in use of telehealth services by both HCP and patients. However, recent policy changes during the COVID-19 pandemic have reduced barriers to telehealth access and have promoted the use of telehealth as a way to deliver acute, chronic, primary and specialty care. Many professional medical societies endorse telehealth services and provide guidance for medical practice in this evolving landscape. Telehealth can also improve patient health outcomes.

The benefits of Telehealth

Telehealth can allow patients with opioid use disorder to stay in treatment and receive counseling to further their recovery. Through enhanced convenience, reduced travel time and cost savings, telemedicine offers additional benefits for patients, physicians and the greater health care system.

Other benefits include:

  • No time spent in the waiting room

  • No time or cost spent on transportation or parking

  • Many insurance companies cover telehealth

Telehealth with Freedom Recovery

If you or a loved one are interested in moving from in-person treatment to telehealth with Freedom Recovery, we are here to help. Our licensed professionals offer effective group treatment from the comfort of your home. Contact us today at +1 (614) 754-8051.


Call us to learn more.

Frequently asked questions

What treatment services are offered?

All IOP (Intensive Outpatient) and OP (Outpatient) services including: screening, assessment, case management, crisis intervention, individual and group counseling After you’ve completed a phone assessment with one of our team members, your clinical team will come up with an individualized plan for your treatment. Just like our brick and mortar Outpatient services*, you will have the option of Intensive Outpatient Services (IOP) or Partial Day Treatment, and General Outpatient Services (GOP). Here’s a quick breakdown of how your day will look with each option:

  1. IOP: Virtual individual, group, and case management sessions 3 hours 3 times per week to reinforce already-learned recovery concepts.
  2. GOP: Virtual weekly individual, group, and family therapy at a frequency determined by your primary therapist as you begin to get ready to enter the next phase of recovery in your post-treatment life.
  3. All of Freedom Recovery’s Outpatient Services are now provided via telehealth.
*Please note: Available Outpatient services vary depending on the RCA facility.

Will my insurance cover Telehealth services? Is it the same cost of in person services?

Many insurance providers cover telehealth options, and a majority of insurance companies have allowed us to add telemedicine to existing agreements, so the cost should be the same. Please call our Admissions Department to discuss your specific coverage and potential co-pays or deductibles.

Can I use my phone for Telehealth?

Yes, you can use your phone for Telehealth services – you need to have the ability to connect to Telehealth via an internet web browser or the Webex application downloaded on a smartphone. Telehealth will run on: Android mobile or tablet

  1. iOS Apple iPhone and iPad with current OS
  2. Microsoft PC running Internet Explorer Version 8 and 9; Google Chrome latest version; or Firefox latest version
  3. MAC running latest operating system and same version Safari browser; Google Chrome latest version; or Firefox latest version
Need help connecting? Find helpful videos for how to connect with your iPhone, Android, or via calendar invite here. In order to utilize video conferencing, you will need to connect from a device with a camera and a microphone. If you can’t connect via video for a group session, you can always dial in via the telephone. However, video is always the preference.